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Shipping Info
The TOTAL DELIVERY TIME is based on the time it will take to tailor-to-order + the time it will take for the finished item to be shipped to you.
Total Delivery Time = Processing Time (1-25 days or more) + Shipping Time (2-50 Work days)
*For urgent orders, please contact customer service via email, and the customer service will try their best to recommend a fast logistics solution for you. （cosplayplanservice@gmail.com）
Processing Time
Each of our items is made to order, which will take processing time. For the costumes, whether you choose a standard size or give us your custom measurements, all our costumes are personally tailored for you from scratch (unless stated otherwise, and unless ready to ship or clearance sale items). Generally speaking, the processing time will take 7-35 days or more.
In-stock products generally require 0-3 days processing time.
Note: In the event of a holiday, there may be a delay in the processing time of all orders.
You are strongly suggested to place your order at least 2-3 weeks before you need to receive.
It is necessary to keep in contact with the customer service department: cosplayplanservice@gmail.com all the time, we'll contact you by email if there's any shipping issue on your order.
| ECONOMIC | EXPRESS | DHL EXPRESS | |
| USA | 25-50 business day | 7-16 business day | 3-5 business day |
| UK | 7-15 business day | 5-7 business day | 2-4 business day |
| CA | 18-25 business day | 7-12 business day | 5-10 business day |
| AU | 15-35 business day | 12-20 business day | 4-7 business day |
| DE | 7-15 business day | 4-7 business day | 2-4 business day |
| FR | 7-15 business day | 4-7 business day | 2-4 business day |
(For urgent needs, advice choose DHL or Contact Us)
International shipments may be subject to import duties, taxes, or customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the Recipient, these charges are imposed by the recipient's local government, please contact your local shipping company or customs office for additional information in case your package had a tariff. Or contact us for more information support.
